PERSONAL DATA COLLECTED
Supply Forever.com (the “Site”) is owned and run by Supply Forever Ltd. (“we”, “us” or “our”). Your privacy is taken very seriously and steps are taken to ensure your privacy is protected at all times. We also believe it is important to let you know what information is collected from the Site and why, and what we do with this information.
At Supply Forever, we collect personal information about you in order to provide a personalized experience catered to you. This also allows us to alert you to administration, product or service changes, and for marketing purposes. We gather this information about you when you engage in the following ways:
- You register with or subscribe to Supply Forever.com and marketing channels
- You use our online services and place orders
- You sign up to competitions or special offers
- You interact with us online via social media, digital advertising on our or any other website where Supply Forever are represented
- You ask for information, provide a testimonial or feedback, comment on blogs and articles that are represented by Supply Forever.
- You attend an event hosted by us or where we are acting as sponsor
WHAT PERSONAL DATA IS COLLECTED
We may collect and store information which includes, but is not limited to, the following information about you:
* Title * Your Name * Delivery & Billing Address * Phone Number * E-mail Address (Collectively ‘Your Personal Data’).
HOW WE USE ‘YOUR PERSONAL DATA
‘Your Personal Data’ enables us to provide the following;
- A personalized service on the Site which targets information, services, content and offers relevant to you
- To alert you to any administration, product or service changes
- Marketing purposes such as competitions, promotions, or marketing events, etc.
In the event you do not wish for us to use ‘Your Personal Data’ for marketing purposes, please either:
- Click on the ‘Unsubscribe’ link in the emails we have sent you (if any).
- Contact our Customer Service Team via emailing email@example.com and if you wish to be removed from our marketing database.
We will never collect personal data about you without your explicit consent. We will retain the data until the time at which you decide to ‘unsubscribe’ (as above). Supply Forever will also conduct an annual review of all data held by the company and will remove any data no longer needed.
You can check the information that we hold about you by e-mailing us at firstname.lastname@example.org. We will provide this information within 40 days of receipt of the information request. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
Supply Forever will neither sell your personal data to third parties nor market it elsewhere. The employees of Supply Forever are duty-bound to respect the confidentiality of your data and abide by the DE’s Jewellery Retail Codes of Conduct.
If you wish to discuss the personal data we hold about you or make a complaint, please contact email@example.com in the first instance in order that we can investigate thoroughly.
RETENTION OF YOUR PERSONAL DATA
We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used.
If your personal details change or if you have any queries about how we use your personal data, please notify Supply forever.com by emailing our Customer Service team at firstname.lastname@example.org.
AUTOMATICALLY RECORDED INFORMATION
When you access the Supply Forever website, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our website’s appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to any third parties.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie internet file, a small file that is sent by our web server to your computer, which we can access when you make return visits to our website.
The person concerned can prevent the setting of cookies through our Internet site at any time by means of a corresponding adjustment of the Internet browser used and thus permanently contradict the setting of cookies. In addition, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the affected person disables the setting of cookies in the used Internet browser, not all functions of our website may be fully usable.
To process an order, we need your credit/debit card number and expiry date, plus any security details that the credit card processor may require. Supply Forever employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you the customer are done so on a secure server using WIN TO Pay. The transfer of the purchase details from our site to WIN TO Pay are encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. WIN TO Pay is level 1 (the highest level) PCI DSS compliant and is regulated by qualified security assessor Trustwave. Please note, we do not store any financial information from you.